Terms of Service
Last Updated: May 1, 2025
Welcome to FollowElite. These Terms of Service ("Terms") govern your access to and use of FollowElite's website, services, and products (collectively, the "Services"). Please read these Terms carefully before using our Services.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
1. Acceptance of Terms
By creating an account, placing an order, or using our Services in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of a business or entity, you represent that you have the authority to bind that business or entity to these Terms.
2. Services Description
FollowElite provides social media engagement services designed to enhance your presence across various social media platforms. Our Services include, but are not limited to, providing followers, likes, views, comments, and other forms of engagement for social media accounts and content.
3. Account Registration
3.1. Account Creation
While you may browse our site without registering, you will need to provide certain information, such as your email address, to place an order. Creating an account allows for easier order management and tracking.
3.2. Account Security
You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account. FollowElite cannot and will not be liable for any loss or damage from your failure to comply with these security obligations.
3.3. Account Information
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, not current, or incomplete.
4. Usage Terms and Restrictions
4.1. Compliance with Platform Policies
You acknowledge that our Services are designed to comply with the terms of service of the respective social media platforms. However, you agree to use our Services at your own risk and acknowledge that social media platforms may periodically update their policies. It is your responsibility to ensure your use of our Services complies with the terms of service of the respective platforms.
4.2. Prohibited Uses
When using our Services, you agree not to:
- Use our Services for any illegal purpose or in violation of any local, state, national, or international law;
- Violate or encourage others to violate the rights of third parties, including intellectual property rights;
- Use our Services for content that is illegal, offensive, defamatory, pornographic, or that promotes hate, violence, or discrimination;
- Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service;
- Take any action that imposes an unreasonable or disproportionately large load on our infrastructure;
- Upload invalid data, viruses, worms, or other software agents through the Service;
- Impersonate another person or misrepresent your affiliation with a person or entity;
- Use the Service for any commercial solicitation purposes without our express consent.
4.3. Service Modifications
We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.
5. Payments and Pricing
5.1. Pricing
All prices are listed in US Dollars unless otherwise specified. Prices for our Services are subject to change without notice. We reserve the right to modify or discontinue the Services (or any part thereof) without notice at any time.
5.2. Payment Methods
We accept various payment methods as listed on our website. You represent and warrant that you have the legal right to use any payment method(s) you provide in connection with your account. You authorize us to charge your chosen payment method for all purchases you make.
5.3. Refunds
Our refund policy is detailed in our Refund Policy page. By making a purchase, you acknowledge that you have read and agree to the terms of our refund policy.
6. Service Delivery
6.1. Delivery Timeline
We strive to deliver our Services within the timeframe specified on our website. However, delivery times are estimates and not guarantees. Various factors, including the size of your order and the status of the target platform, may affect delivery times.
6.2. Delivery Requirements
For successful delivery, you must ensure that the information you provide is accurate and that your social media accounts meet the necessary requirements (e.g., public profile for Instagram followers). We cannot be held responsible for delivery failures due to incorrect information or accounts that do not meet the stated requirements.
6.3. Retention and Refills
For most services, we offer a retention guarantee as specified in the service description. If you experience a drop in the delivered engagement within the specified timeframe, you may be eligible for a refill. Please contact our support team to request a refill.
7. Limitation of Liability
To the maximum extent permitted by law, FollowElite and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Services;
- Any conduct or content of any third party on the Services;
- Any content obtained from the Services;
- Unauthorized access, use, or alteration of your transmissions or content;
- Actions taken by social media platforms regarding your account or content;
- Any other matter relating to the Services.
8. Disclaimer of Warranties
The Services are provided on an "AS IS" and "AS AVAILABLE" basis. FollowElite disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
FollowElite makes no warranty that:
- The Services will meet your requirements;
- The Services will be uninterrupted, timely, secure, or error-free;
- The results that may be obtained from the use of the Services will be accurate or reliable;
- The quality of any products, services, information, or other material purchased or obtained by you through the Services will meet your expectations.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.
Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new terms, please stop using the Services.
10. Contact Us
If you have any questions about these Terms, please contact us at legal@followelite.com.
By using FollowElite's services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.