Privacy Policy
Last Updated: May 1, 2025
At FollowElite, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information
We may collect personal information that you voluntarily provide to us when you register for an account, place an order, subscribe to our newsletter, respond to surveys, contact us for customer support, or otherwise communicate with us. The personal information we collect may include:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Payment information (such as credit card details and billing address)
- Social media handles and URLs to profiles or content
- Any other information you choose to provide
1.2. Automatic Information Collection
When you access or use our website and services, we may automatically collect certain information about your device and usage, including:
- Device information (such as your IP address, browser type, operating system, and device type)
- Usage data (such as pages visited, time spent on pages, links clicked, and the referring website)
- Location information (such as general geographic location based on your IP address)
- Cookies and similar tracking technologies (as explained in our Cookies section)
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1. Providing and Improving Our Services
- To provide and maintain our website and services
- To process and fulfill your orders
- To improve our website, services, and customer experience
- To develop new products, services, and features
- To monitor and analyze usage patterns and trends
2.2. Communication and Customer Service
- To communicate with you about your account or orders
- To respond to your comments, questions, and requests
- To provide customer support and troubleshooting
- To send you technical notices, updates, security alerts, and administrative messages
2.3. Marketing and Promotion
- To send you marketing communications about our products, services, and promotions (with your consent where required by law)
- To deliver targeted advertisements based on your interests and browsing activity
- To conduct promotional campaigns, contests, or sweepstakes
2.4. Legal and Security Purposes
- To protect our business and services from fraudulent, malicious, or illegal activity
- To enforce our Terms of Service and other policies
- To comply with applicable laws, regulations, and legal processes
- To investigate and address violations of our policies or terms
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, secure socket layer technology (SSL), and regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords associated with your account.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to our processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We may need to verify your identity before responding to your request.
Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or by contacting us directly. Please note that even if you opt out of receiving marketing communications, we may still send you administrative emails about your account or orders.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers. If you believe that we might have any information from or about a child under 18, please contact us.
9. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. Specifically, our servers are located in multiple countries worldwide, and our service providers and partners operate globally.
By providing your personal information, you consent to this transfer, storage, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@followelite.com
Address: Faye Media Ltd, Free Port and Zone PO 1127 Gazimağusa - KKTC
Data Protection Officer: You can reach our Data Protection Officer at dpo@followelite.com.
By using FollowElite's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.